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Our customers think we are Excellent


About Us

We have built a model of how the domestic heating industry should work to save consumers £1,000s. 

Read how we are 'building back better' for you and the environment.

  • We've set a higher standard
  • We've found the Top 1% of installers
  • We've recruited an Expert Panel
  • We're campaigning for change

Heating Heroes

We are heating experts, but we are consumers too. We overcome the industry failings to deliver outstanding heating systems for everyone.

The Heating Heros

Heating Hub x Warmur

We've merged with renewable tech innovators, Warmur, and taken a huge leap towards scaling our services and making the transition to healthier, greener homes easier & fairer for all

Healthy Heating Standard

We have developed our own higher efficiency and installation standard to deliver correctly fitted boilers and heat pumps for our customers.

Female Plumber

Our Expert Panel

We work with leading figures in the industry to raise standards in domestic heating and work in the best interests of consumers.


Close The Gap Campaign

We are campaigning for the small, affordable changes that can reduce our gas consumption and get us on target for Net Zero 2050. 

Pollution close the gap

Elite Installer Network

Find out more about our work to build an elite network of highly motivated and technically up-to-date installers working for you.

man repairing condensing boiler

Jo Alsop, Heating Hero

 Jo uses her insider knowledge to usher in a new age of efficient heating and long lasting boilers.

Jo Alsop - Heating Hero

Caroline Williams, Heating Hero

Caroline brings her high customer service standards and strong ethics to help reform domestic heating for consumers.

Caroline Williams - Heating Hero


Visit our FAQs page for answers to our most common questions on Hero Support, the Healthy Heating Standard and our Elite Installers.

woman working from home
Jo & Caroline - Heating Heroes

1-2-1 help

Make better buying decisions and avoid wasting precious budget