Spend a little to save a lot
We save you time, we save you money, we save you stress!
We get it right for you with our pioneering Hero Support services.
- No bias and no sponsorship
- Independent expert advice
- We get it right for you
- For an A-rated heating system
NEW BOILER
Get Hero Support
Whether you need a new boiler or you are helping a loved one arrange theirs, we get you the best and most efficient boiler package and help manage your installation from start to finish. We are totally independent and act in your best interests.
- We’ll discuss your home and heating system requirements with you
- We'll carry out a desktop heat loss of your property and pass the report to you
- We’ll specify the right boiler, compatible products and correct system set up in line with our Healthy Heating Standard
- We’ll put you in touch with a Top 1% Elite Installer on our nationwide network
- We’ll review their quote to make sure it meets with our efficiency standards
- We’ll pass the quote back to you for approval
- We’ll check any changes during the works still meet our Healthy Heating Standard
- We’ll check that your installation is signed off with Gas Safe or Oftec and your warranty is registered with the boiler manufacturer
Our one-off fee: £120
LARGER PROJECTS
Get Hero Support Plus
Do you have a large home, maybe off grid, renovating/extending, considering renewables and do not know where to turn for independent heating advice? Mistakes are costly and for the long term. We save you £1000s when we help you get it right first time.
- We’ll discuss your home and heating system requirements with you
- We'll use commercial standard software to accurately size your heat requirement and pass you the report
- We'll review all your heating options, including gas, oil, heat pumps and hybrid heating systems
- We'll guide you on any grants or Government funding you may be eligible to claim
- We’ll specify a range of options that meet your requirements and meet our efficiency standard
- We’ll put you in touch with a Top 1% Elite Installer on our nationwide network
- We’ll work with the Elite Installer to provide quotes that meet your requirements
- We’ll check any changes during the works still meet our Healthy Heating Standard
- We’ll check that your installation is signed off with Gas Safe, Oftec or MCS and your warranty is registered with the boiler manufacturer
Our one-off fee: £300
Spend a little to save a lot
Mistakes are expensive and for the long term
We are the champions of getting it right first time for long term savings and value. Find out why we do what we do, for you.
Customer charter
Our promises to you under Hero Support
Find out more about how we work with our Elite Installers to deliver you a top-class service.