Our Elite Installer Charter
The Top 1% are here for you
The UK's top installers pledge to deliver the best heating solution for your home
Great customer care and high standards of workmanship are all part of the service
Efficient, long-lasting heating systems are our minimum standard
Here for you
It's reassuring to know that finding the best installer is no longer down to good luck
Jo Alsop, Heating Hero
Our research shows that 99% of UK installers have not had the necessary training to setup condensing boilers to run at their A-rated efficiencies. Our Elite Installers are amongst the top 1% in the country and pride themselves on getting systems running efficiently and delivering a top-class service.
Installers on our network have signed up to our own higher efficiency and installation standard, the Healthy Heating Standard, and pledge to meet the terms of our Elite Installer Charter as set out below.
Top-class customer service
High levels of technical competence
Great aftersales care