Heat Pump Doctor
Help to get your heat pump installation back on track
If your heat pump is performing poorly we may be able to help. Our Heat Pump Doctor Plan is designed help you raise a complaint through the consumer codes and find an alternative installer if needed. The service includes:
- Review of your specification documents and problems experienced
- Assessment to compare what you have with what was promised
- Review of your energy use before/after installation
- 1-2-1 phone consultation
- Written report with recommendations
- Referral to an competent installer if required