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Hero Support

We do it for you.

We overcome the industry failings that cost consumers £1,000s. Get total peace of mind with our heroic, hassle free, feet-up service

Jo & Caroline


  • We work in your best interests
  • Independent, expert & impartial
  • Relax as we get it right for you

About Hero Support


Hero Support is the UK’s first boiler installation service that prioritises efficient, long-lasting boiler installations over fast-track, one-size-fits-all boiler sales.


Our independent Expert Panel has done the hours of work to shortlist the best boilers and controls and find the top 1% of installers.


You can sit back and relax as we deliver the right boiler, the right system design and the right installer for long-term value.


Book a free consultation

Save time and money when you get it right first time with our Hero Support services:

  • We offer a tailored advisory service for your home heating requirements
  • Our advice is expert, industry leading and completely impartial
  • We can help you with gas, oil, electric and renewable systems
  • We save you hours of fruitless researching and provide innovative, cost effective solutions
  • We have a network of the best installers in the UK that we can refer our customers onto

Prices from: £120

Complete the form to arrange a call back


Get Started

Call us on 01622 291561 or book a time with one of our experts to call you back by completing the form below.

what our customers say about us

Saved me money

"All in all very happy with the service received and would recommend again. The cost was worth it too as it saved me money on the job itself." Kay 

Excellent experience

"Excellent experience. Informative site led to a callback from a local supplier. Provided honest and useful information. Booked for install in 3-weeks." Steve

1st class mannerism

"Great Service and 1st class mannerism also called back as promised in a matter of 10 min." Mohamad

Very thoughtful and helpful

"Jo was very helpful to me. She is thoughtful when many heating engineers don't really "think" - they just do. You need someone to properly think things through so you get the best service and Jo did that." Robert

Jo & Caroline

Pay a little to save a lot

We charge a small fee to specify the best and right boiler for your home and help you manage the process from start to finish.

It is effortless, long term value that you can’t afford to miss.


Our Customer Charter

We work with our Elite Installers to deliver a high quality, end to end service. Read our joint commitments to you under Hero Support.

Learn more

Our Elite Installer Network

Find out more about our work to build an elite network of highly motivated and technically up-to-date installers working for you.

Learn more

Help is at hand

Do you need to help an elderly relative?

Our Hero Support service is perfect for people who want to arrange a new boiler on behalf of someone else.

We take care of everything for you and ensure your loved one gets the best and right heating system from one of our trusted Elite Installers.

Call us on 01622 291561 for a chat.