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Hero Support

We do it for you.

We have shortlisted the best boilers, specified the best installation methods and handpicked the best installers to overcome the industry failings that cost consumers £1,000s. Get total peace of mind with our heroic, hassle free, feet-up service

Jo & Caroline


  • We work in your best interests
  • We get you the best boiler package
  • We get you a Top 1% installer
  • Relax as we get it right for you

About Hero Support


Hero Support is the UK’s first boiler installation service that prioritises efficient, long-lasting boiler installations over fast-track, one-size-fits-all boiler sales.


Our independent Expert Panel has done the hours of work to shortlist the best boilers and controls and find the top 1% of installers.


You can sit back and relax as we deliver the right boiler, the right system design and the right installer for long-term value.



Our hassle free, end-to-end service

  • We’ll discuss your home and heating requirements with you
  • We’ll put together a specification of the best boiler and compatible control that meets your needs and budget and is inline with our Healthy Heating Standard
  • We’ll source a Top 1% Elite Installer on our network and put you in touch
  • We’ll review their quote and make sure it meets our high efficiency standards
  • We’ll pass the quote directly to you for approval
  • We’ll check any changes are in line with our Healthy Heating Standard
  • We’ll check that your installation has been signed off with Gas Safe and your boiler warranty has been registered.

One off cost - £120

Get Started

Call us on 01622 291561 or book a time with one of our experts to call you back by completing the form below.

Help is at hand

Do you need to help an elderly relative?

Our Hero Support service is perfect for people who want to arrange a new boiler on behalf of someone else.

We take care of everything for you and ensure your loved one gets the best and right heating system from one of our trusted Elite Installers.

Call us on 01622 291561 for a chat.


Our Customer Charter

We work with our Elite Installers to deliver a high quality, end to end service. Read our joint commitments to you under Hero Support.

Learn more

Our Elite Installer Network

Find out more about our work to build an elite network of highly motivated and technically up-to-date installers working for you.

Learn more

Jo & Caroline

Pay a little to save a lot

We charge a small fee to specify the best and right boiler for your home and help you manage the process from start to finish.

It is effortless, long term value that you can’t afford to miss.