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Hero Support

We do it for you.

We overcome the industry failings that cost consumers £1,000s. Get total peace of mind with our heroic, hassle free, feet-up service

Jo & Caroline

YOUR HEATING HEROES

  • We work in your best interests
  • Independent, expert & impartial
  • Relax as we get it right for you

About Hero Support

1.

Hero Support is the UK’s first boiler installation service that prioritises efficient, long-lasting boiler installations over fast-track, one-size-fits-all boiler sales.

2.

Our independent Expert Panel has done the hours of work to shortlist the best boilers and controls and find the top 1% of installers.

3.

You can sit back and relax as we deliver the right boiler, the right system design and the right installer for long-term value.

what our customers say about us

Saved me money

"I needed a replacement boiler asap. The heating hub put me in contact with a knowledgeable experienced local fitter and made recommendations so I did not feel pressured to go with the big-name brands but knew of some alternative brands which would work well too. All in all very happy with the service received and would recommend again. The cost was worth it too as it saved me money on the job itself." Kay 

Excellent experience

"Excellent experience. Informative site led to a callback from a local supplier. Provided honest and useful information. Booked for install in 3-weeks." Steve

1st class mannerism

"Great Service and 1st class mannerism also called back as promised in a matter of 10 min." Mohamad

Very thoughtful and helpful

"Jo was very helpful to me. She is thoughtful when many heating engineers don't really "think" - they just do. You need someone to properly think things through so you get the best service and Jo did that." Robert

THE HERO SUPPORT PACKAGE

Our Hero Support service

Save time and money when you get it right first time with our Hero Support services:

  • We’ll discuss your home and heating requirements with you
  • We’ll put together a specification of the best boiler and compatible control that meets your needs and budget and is inline with our Healthy Heating Standard
  • We’ll source a Top 1% Elite Installer on our network and put you in touch
  • We’ll review their quote and make sure it meets our high efficiency standards
  • We’ll pass the quote directly to you for approval
  • We’ll check any changes are in line with our Healthy Heating Standard
  • We’ll check that your installation has been signed off with Gas Safe or Oftec and your boiler warranty has been registered.

One off cost - £120

 

Get Started

Call us on 01622 291561 or book a time with one of our experts to call you back by completing the form below.

Jo & Caroline

Pay a little to save a lot

We charge a small fee to specify the best and right boiler for your home and help you manage the process from start to finish.

It is effortless, long term value that you can’t afford to miss.

HOW WE ARE WORKING FOR YOU

Our Customer Charter

We work with our Elite Installers to deliver a high quality, end to end service. Read our joint commitments to you under Hero Support.

Learn more

Our Elite Installer Network

Find out more about our work to build an elite network of highly motivated and technically up-to-date installers working for you.

Learn more

Help is at hand

Do you need to help an elderly relative?

Our Hero Support service is perfect for people who want to arrange a new boiler on behalf of someone else.

We take care of everything for you and ensure your loved one gets the best and right heating system from one of our trusted Elite Installers.

Call us on 01622 291561 for a chat.