We give you six easy steps to arranging a replacement boiler, from working out which type of boiler you have to getting a price and finding someone to fit it. Just a little research will help you to find the right product, the right installer and get the best value. We guide you through the key topics and tools on our website to get you answers that suit your circumstances. Once you are ready, we help you decide who you want to fit your boiler. Do you go with a national company, a local installer or do it all online? We cut through the industry fog and give you four options based on industry operator along with the advantages and disadvantages of each.
Boiler Replacement Guide | Get help arranging your new boiler installation
Overview of boiler replacement
It depends on your priorities and perceptions, for example:
- You like the sense of support you get from a national or regional company
- You like to use local businesses and support the local economy
- You think only big companies offer longer boiler warranties and/or finance
- You think using a sole trader will be cheaper
- You think bigger companies are more reliable
- You need a boiler installed tomorrow!
- You want to cover your boiler and heating system for breakdowns after its installed
All of these are important factors in your decision making, however it is rarely quite so black and white:
- All national, regional and some local companies have an office facility whereby you can always contact someone and get support
- Supporting local businesses is very important and many have invested in their businesses to operate like much larger businesses, such as using cloud-based job management software.
- Many local companies are now FCA registered and can now offer ways to spread the cost of a new boiler via a mainstream finance company
- Many local companies are ‘registered installers’ with the main boiler manufacturers – such as Vaillant, Worcester and Baxi. As such they have undergone training on their boilers and can offer long warranties to their customers, sometimes longer than the national and regional companies.
- Sole traders and local companies are often cheaper, although many regional and national entities have become more competitive in recent years.
- Online quote companies are installing boilers faster than ever. This might be important in the middle of winter, but for the rest of the year it’s still best to get three quotes from people coming into your home.
- Many national and regional installers offer free 'top up' cover for the rest of your system for the first year. However this is not as valuable as you think, particularly if there are many hidden exclusions. You can buy comprehensive cover from a mainstream provider such as Aviva, British Gas, Corgi or Homeserve and the package might be better than that on offer as part of the installation offer (see our Guide to Boiler Cover for best buys and hidden exclusions to look out for). Some local companies offer top up cover so that you can use the manufacturer's warranty for the boiler and get the rest of the system covered separately.